At Little Siya’s Boutique, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are happy to assist you with our refund policy.
- Returns
We accept returns on most items within 30 days of the delivery date. To be eligible for a return, the item must be in new, unused condition with all original tags and packaging. Items that are washed, worn, or damaged cannot be returned. - Non-Returnable Items
The following items are non-returnable:
- Sale or clearance items
- Gift cards
- Personalized or custom-made products
- How to Return an Item
To initiate a return, please contact our customer service team at [your email address] to request a Return Authorization (RA) number. Once you have your RA number, carefully package your item(s) and include the original receipt or proof of purchase. You are responsible for return shipping costs, unless the return is due to a mistake on our part (e.g., incorrect or damaged items). - Refunds
Once your return is received and inspected, we will process your refund to your original method of payment. Please allow 5-7 business days for the refund to appear in your account, depending on your bank’s processing time. - Exchanges
If you would like to exchange an item for a different size or color, please return the original item for a refund and place a new order for the desired item. - Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 7 days of delivery, and we will arrange for a replacement or a full refund. We will cover the cost of return shipping for any items that were sent incorrectly or damaged. - Final Sale Items
Items marked as final sale are not eligible for return or refund. Please check the product description carefully before making a purchase. - Shipping Fees
Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.
If you have any questions about our refund policy or need assistance with a return, please contact us at thdesai@sc.rr.com